1. Information We Collect

We collect information you provide during registration (name, email address), your usage data (questions asked, answers submitted, quiz attempts), and payment information (processed securely by Razorpay — we do not store card details).

2. How We Use Your Information

We use your data to: provide and improve the Platform's services; personalize your learning experience; track your progress and streaks; process payments; send important service updates; and analyze usage patterns to improve AI quality.

3. Data Storage & Security

Your data is stored securely on cloud infrastructure with encryption at rest and in transit. We implement industry-standard security measures including secure authentication, encrypted connections (HTTPS), and access controls. We do not sell your personal data to third parties.

4. AI & Content Processing

When you use the AI Mentor or submit answers for evaluation, your content is processed by AI models to generate responses. This content may be used to improve the quality of AI responses but is never shared publicly or with other users.

5. Cookies & Analytics

We use Google Analytics to understand how users interact with the Platform. We use essential cookies for authentication and session management. You can control cookie settings in your browser preferences.

6. Third-Party Services

We use the following third-party services: Razorpay (payment processing), Google Analytics (usage analytics), and AI model providers (content generation). Each has their own privacy policy governing data handling.

7. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion of your account and data; export your data; and opt out of non-essential communications. To exercise these rights, email support@upscabhyas.com.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your personal data is removed within 30 days. Anonymized usage data may be retained for analytics purposes.

9. Children's Privacy

The Platform is intended for users aged 16 and above. We do not knowingly collect data from children under 16.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

11. Contact

For privacy-related questions, contact us at support@upscabhyas.com.

Privacy Policy